Contact Us
Wholesale enquiries, sample requests and order support. Tell us what you need and we will come back to you with pricing and availability.
Contact Information
Office
PuffCell VAPE
Unit 185, G/F, Hang Wai Industrial Centre, No. 6 Kin Tai Street, Tuen Mun, Hong Kong, China
Australian Warehouse
Orders are dispatched from our Sydney warehouse within 24 hours, with delivery in 2–5 business days across Australia.
Response Window
English-speaking support, Monday to Friday, 09:00–18:00 (HKT). We reply to every inquiry within 6 hours.
Our Commitments
- Quote and product enquiries: reply within 6 hours
- Orders dispatched within 24 hours from our Sydney warehouse
- COA & MSDS available on request for every product we ship
- English-speaking sales and order support from first quote to delivery
New to PuffCell?
Start with a 10-unit trial order. Orders of 10 or more units ship free, and you will see the flavour range and packaging before committing to a larger run.
