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Delivery from our EU (Germany) warehouse takes 3–10 business days; orders shipped from our China warehouse take 7–14 business days, depending on your region and the carrier. We ship with DHL, DPD, UPS and local postal services.

We accept Visa and Mastercard credit and debit cards, processed securely by Wintopay, plus cash on delivery in selected EU countries.

Orders are processed within 1–3 business days after payment is confirmed.

Contact us with your order number and photos — we will arrange a replacement or refund. See our Refund Policy for details.